With
E-DEAL Call Center, part of
the E-DEAL CRM software suite, you are enabled to combine your CRM application to your phone system, thus improving your
customer relationship management easily. This can be done thanks to E-DEAL CTI, a simple and economic solution.
We have conceived E-DEAL Call Center to quickly enable you to gain productivity (by 5 to 10%), to improve your quality
of service (by 15 to 20%) and to improve your data-keeping capacity (by 100%).
E-DEAL Call Center can be summed up in
3 words : Simplicity, Efficiency and Comfort.
What are the advantages of E-DEAL CRM ?
- Call directly from customer files, or from telemarketing call lists.
- Teleoperators can manage events, access phone scripts and questionnaires, and are able to fill in customer files or to
send e-mailings.
You have access to the customer before the phone is even picked up.
Thanks to E-DEAL Call Center your system becomes a
multi-canal system.
Learn more :
call center software, CRM software
