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 E-DEAL MOBILE ACCESS |
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E-DEAL MOBILE ACCESS combines all functions concerning mobile access in a single module, enabling
users to benefit from all aspects of mobile use with only one license.
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By offering the first fully Web-based CRM solution, E-DEAL enabled users to access their data from anywhere, at anytime, requiring only an Internet connection. E-DEAL MOBILE ACCESS is
a technological breakthrough as it makes CRM access possible from a WAP or GPRS phone, a Palm Pilot or a Pocket PC.
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Laptop in offline mode
Quick and reliable : a single click, and the user can synchronize his data immediately with the server.
Bidirectional
Through a secure Internet access, the sales agent sends the data he entered to the central database.
The database then sends other changes that were made back to the agent.
Secure
All data transfers are encrypted.
Incremental
Only added, deleted or updated data is transferred to the agent.
Field by field
Updates are done field by field to avoid conflicts when two agents modify the same customer
file for example.
Selective
Updates are selective, as the sales agent only receives the data he needs.
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E-DEAL SALES POCKET - offline mode on a PDA
Works with a wide range of PDAs : Pocket PC, Palm, Smartphone.
Based on the J2ME platform, a universal standard for mobile applications.
With E-DEAL SALES POCKET you will :
Get access to your customer / prospect database.
- Simplified customer files
- Key collaborators
- Requests follow-up
- Interactions follow-up
Manage your activity
- Previsional calendar
- Note-taking
- Planning meetings
- Shelf-spacing inventory
Synchronize your PDA
- Simply and securely
- Via its connection-base or via Internet
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From a phone browser
From any HSDPA / UMTS / EDGE / GPRS-compatible phone, get access to your CRM data.
E-DEAL CRM has a user-friendly interface that fits cellphone screens, enabling you to realize basic commercial actions.
- Access control
- Statistics
- Summarized customer files
- Search for an address, for a phone number
- Commercial messages
- Calendar / To do list
- Simple reports
- Receipts
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From a laptop in remote connection mode
Soon to be the most used alternative. As E-DEAL is 100% Web-based, mobile users easily access the server in real-time via a Web
connection.
The connection can be:Direct Connection
- Low bandwidth (rare use)
- High bandwidth (regular use)
Mobile Connection
- GPRS – covers 99% of the French territory - (low bandwidth)
- EDGE – covers 80% of the French territory - (medium bandwidth)
- 3G – covers 45% of the French territory - (high bandwidth)
- HSPDA – covers 5% of the French territory - (high bandwidth)
The apparition of WIMAX access points (WIFI with a 10-12 kilometer range) will make even easier
this method.
In addition to the fact it requires no applet nor ActiveX, we specifically worked on E-DEAL CRM’s
architecture to limit data exchange which has the effect of providing excellent response times even with low quality connections…
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