E-DEAL CRM - Homepage Detailed info on E-DEAL CRM Software : An open and innovative Customer Relationship Management solution.
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  E-DEAL DECISION
An application like E-DEAL CRM processes a huge amount of data every day. E-DEAL Decision transforms this data into understandable informations, leading to concrete decisions. It enables you to very simply take into account previsions, simulations, analyses and geomarketing studies. E-DEAL DECISION outlines the decisive information for you.
E-DEAL CRM is made up of independent modules, each one dealing with one particular aspect of Customer Relationship Management.
The interaction between the various E-DEAL CRM modules leads to the implementation of a unified Customer Information System.

Get a global overview of your Customer Relatiosnhips
CRM Dashboard
Different services use the same statistics
Combine any kind of data from any source : Marketing, Sales, Customer Service, Web, sales statistics, ...
For example, it is possible to simultaneously study the impact a marketing campaign has on very varied targets, the importance of a marketing campaign on Internet and the customer service and of the amount of commercial meetings.

Different levels of analysis E-DEAL DECISION integrates a dynamic rights management system which enables users to control access to certain information.

Generate analysis reports simply
Crystal clear reports and analyses
E-DEAL DECISION has an integrated analysis directory enabling you to save the most frequently used dashboards for each department. To get a more detailed analysis, each piece of data is clickable, on many kinds of graphical representations: tables, cross-tables, pie-charts, simple or complex histograms, scatter plots, ...

Work when and where you want From your workstation, or via a secure Internet connection, you can access your analyses wherever you want. You can publish charts for co-workers, partners, customers and so forth.

Ask any question Multidimensionnal technology inside E-DEAL DECISION enables you to determine strategic information following any path of analysis. Simply chose the facts to analyze and the axes. All statistics are analysable on all levels.

There are two versions of E-DEAL DECISION :
  • E-DEAL DECISION > MAKER Complete version of E-DEAL DECISION. It enables you to create analyses models using a Windows application and to automatically publish them on Internet or on your Intranet.
  • E-DEAL DECISION > REPORTER "Read-only" version of E-DEAL DECISION. Enables you to read analyses models created by E-DEAL DECISION > Maker from any windows workstation, or via Internet or your Intranet.
E-DEAL DECISION uses the multidimensional analysis technology OLAP created by DI-Atlantis.




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