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| Our partners |
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Since its origin, E-DEAL had a clear vision of its job : being a unique software editor by concentrating on developing and improving its tools.
As a resumt, E-DEAL sells the software licenses to its clients, and lets its partner integrators take care of the implementation processes.
In E-DEAL's environment, there are also OEM partners that integrate E-DEAL technology inside their own products to combine CRM to their tools.
E-DEAL also relies on partners to get business opportunities: ther role is to tell us about any upcoming CRM project.
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CONSULTING
Consulting firms that recommend E-DEAL CRM
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| Accoval |
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France |
Accoval, an independent consulting firm, assist companies in implementing their CRM project. Before the implementation, our missions cover : audit, identification of project and help in the choice of the solution. During the implementation: project management, drafting of the specifications, training and follow-up of the users. We guarantee the fulfilment of commitments, schedules and budgets. Our commitment: allow companies to reach their project objectives.
http://www.accoval.fr
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| Ambicio |
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France |
Founded in 2002, AmbiCio is a professional services company specializing in operational customer relationship management, along with marketing and commercial Information Technology.
We assist companies in defining and implementing client databases, and, according to the user's needs, we develop client processes for multichannel marketing and contact management (sales force and contact center) to be supported by CRM solutions.
Our teams, composed of expert consultants who have administered operational functions for major companies, bring their know-how to accounts and SMEs in order to design, optimize and develop sustainable and profitable CRM solutions.
AmbiCio works in all industries, including banking, insurance, telecommunications, utilities and pharmaceuticals.
http://www.ambicio.fr
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INTEGRATORS
Certified partners able to integrate E-DEAL CRM
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| Accovia |
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France |
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For almost 25 years, Accovia has been providing the most advanced IT solutions and services to
international travel industry leaders. Our integrated software suite puts you at the helm, allowing you to optimize your travel
merchandizing and reach with : Travel Procurement, Travel Distribution, Travel Technology Services, Travel Intelligence, Travel
Packaging.
http://www.accovia.com
http://www.crm.travel
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| Business & Decision |
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Europe |
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Business & Decision is a leading international consulting and data management company specializing in Business Intelligence, Customer Relationship Management and E-Business. Our services and solutions provide key decision-makers with quick and straightforward access to valuable intelligence. Business & Decision delivers profitable results by unlocking significant data that lies within operational systems, and by applying its own proven methodologies for solving technical and business problems. With over 2,500 employees worldwide, and strategic partnerships with all of the key technology vendors, Business & Decision have developed a "complete project approach", comprising consulting, implementation, hosting, training, change management and more. Our client base transcends a variety of industry sectors. Clients' objectives are fully understood and, boasting business, analytical and technical skills, Business & Decision can fulfill these objectives quickly and effectively. Founded in 1992 and publicly listed on the Euronext Paris, we have a reputation for our functional and technological expertise. Gain and maintain a competitive advantage, rely on Business & Decision.
http://www.businessdecision.com
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| C-S |
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Europe |
Rise to the challenges of its customers for design, integration and operation of innovative turnkey systems – that is CS's mission.
CS expertise in mission critical applications and systems makes it the partner of choice in major economic sectors, such as defense & security, aerospace, transportation, energy and industry.
http://www.c-s.fr
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| Eurelis |
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France |
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Eurelis is a consulting and specialized engineering firm in the field of software development and of web
applications (Internet, Extranet, Intranet).
Our deep knowledge of Open-Source and Java J2EE enables us to conceive evolutive, asapted solutions, and to be able to integrate
any external application for Trusted Partners. Eurelis takes costs, results, delays and customer support engagements.
http://www.eurelis.com
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| Logica |
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Europe |
Logica is a leading IT and business services company, employing 39,000 people across 36 countries. It provides business consulting, systems integration, and IT and business process outsourcing services. Logica works closely with its customers to release their potential – enabling change that increases their efficiency, accelerates growth and manages risk.
It applies its deep industry knowledge, technical excellence and global delivery expertise to help its customers build leadership positions in their markets. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).
http://www.logica.com
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| Netquarks |
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France |
Since starting up in 2000, Netquarks provides consultancy, integration and project follow-up for Customer Relationship Management (CRM), Internet, Intranet, Extranet and Business Intelligence solutions.
Havind developped a strong expertise, Netquarks works with large accounts, private or public, as well as SMEs willing to increase their business performances with innovating solutions.
In the field of CRM, Netquarks offer covers solutions integration, customer data analysis, organizational and technical audit and change process management so that its customers can :
- develop a better knowledge of their own customers,
- understand better and even anticipate their needs,
- swiftly meet their expectations (expressed or not), so as to build their loyalty
http://www.netquarks.com
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| Sofrecom |
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Worldwide |
Sofrecom, a France Telecom Group company, is a leading telecommunications consultant. It provides expertise on fast-growing markets around the world. Its unique know-how and value-generating offers specifically designed for telecoms operators enable it to provide support in all the fields vital to their development: marketing and distribution, organisation and processes, information systems, networks and services.
Its intimate knowledge of the telecoms operator business and of information and communication technologies, its numerous references, and its worldwide network of partners make Sofrecom an advisor much appreciated by governments, investors and international financial organisations. Sofrecom has chosen E-DEAL, a CRM specialist, to build a customer care and billing convergent solution.
Sofrecom operates in Algeria, Argentina, U.A.E., Indonesia, Jordan, Morocco, Poland and Vietnam.
http://www.sofrecom.com
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| Sopra |
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Europe |
A major player in consulting and IT services in Europe, Sopra Group obtained a total sales figure of € 1 billion in 2007 and has a human and intellectual potential of over 11,000 staff. Thanks to a historic culture of excellence and high sectoral, functional and technological expertise, the Group offers its customers a global approach backed by a proven industrial mechanism.
Sopra Group's aim is to enable its customers to focus on transformation projects linked to their competitiveness and growth. The scope of its skills ranges from strategic upstream study to the management of major systems integration projects and application outsourcing.
http://www.sopragroup.com
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| Umanis |
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France |
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Umanis is bringing the Old World into the digital age. The company provides management and
information technology consulting services through offices in several European countries. Umanis consulting services focus on
e-business processes (change management and supply chain operations) and communications (branding and media relations), while
its systems integration business specializes in customer relationship management (CRM) technologies. In addition, the company
provides design and implementation services for e-commerce Web sites and corporate intranets. Chairman and CEO Laurent
Piepszownik owns more than one-third of Umanis.
http://www.groupeumanis.com
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OEM
Partners who embed E-DEAL technology in their own solutions
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| Factset |
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US |
FactSet is a leading provider of financial information and analytic applications for investment
professionals around the globe.
FactSetHQFactSet offers instant access to data and analytics to thousands of analysts, portfolio managers, and investment
bankers at the world’s premier financial institutions. The top 10 global investment banks and 95 of the world’s top 100 asset
managers use our services. FactSet has been listed as one of Forbes’ “200 Best Small Companies” for 11 consecutive years.
FactSet’s business is built on the creative use of technology and an unwavering dedication to client service. We remain on the
cutting edge by continually developing and refining our proprietary software. Our sophisticated tools enable clients to control and
customize data as never before and are often considered to be the gold standard in the financial industry. We offer individual
consultant contacts, 24-hour personal support, and dedication to the individual needs of our users for client service that is
unsurpassed in the industry.
Across the office or across the globe, FactSet connects investment professionals to the essential information, technology, and
individuals they need for success.
http://www.factset.com
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| Sisteer |
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Worldwide |
Sisteer brings its expertise in telecom information system on outsourcing business process management, software development, consulting & audit and operator relationship. We provide end-to-end, integrated solutions to multi-operators (MVNO, VoIP, wireless, data …) in the area of CRM, resource repository, order provisioning, data collection, prepaid & post-paid rating, billing, account receivable and payment management.
Founded in 2002 and headquartered in Paris, France, Sisteer has subsidiaries in Morocco and Madagascar. Today, the company is accompanying the business development of more than 20 operators with more than 2 millions subscribers worldwide.
http://www.sisteer.com
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TECHNOLOGY
Technological features that you will find inside E-DEAL CRM
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| Access Commerce |
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US |
Access Commerce is an international provider of Multichannel Selling and Configurator Software.
Cameleon from Access Commerce helps companies sell customizable products and services across every sales channel by optimizing guided selling, product configuration, pricing and quote generation processes. Combining SOA and Web 2.0, it delivers unsurpassed performance and scalability to support the needs of large, international enterprises. Companies use Cameleon to improve their business agility, a key to accelerating time-to-market, enhancing the customer experience and increasing revenues.
Cameleon is trusted by some of the world's largest businesses including Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Réunica, Saint-Gobain, Schneider Electric, SFR and ThyssenKrupp. Access Commerce is headquartered in Toulouse, France and Chicago, Illinois.
http://www.access-commerce.com
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| Amabis |
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France |
AMABIS, expert in Customer Information Technology, designs and develops its own softwares and services.
AMABIS is the only service provider/PUBLISHER to deliver :
- ALL interactive or batch technical solutions for data quality - postal validation, deduplication and enrichments
- Added value hosting and data processing of marketing/CRM Data Bases
AMABIS is one the french leader expert in those activities.
http://www.amabis.com
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| App-Line |
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France |
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Specialized in multi-channel Contact Centers and IVR solutions, App-line designs modular, durable, open-ended softwares, merging the information system. Allowing a fast yet cost-effective deployment, Sibilo® range is designed for little medium companies, and also for key accounts, and Telco. Sibilo is available on site and on demand.
http://www.app-line.com
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| ISI-Com |
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France |
ISI-Com is a leading provider of solutions and technologies for contact centers. More than 900 call centers have been deployed to 45000 teleoperators. ISI-Com fully trivializes the CTI. Our solutions are interoperable with most IPBX and Centrex.
The ISI-Com software suites offer perfectly modular solutions, essential to multichannel call centers.
Our consultants are actively involved in integration, formalise an expression of need and ensure the technical implementation.
http://www.isi-com.com
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INTRODUCERS
Business introducers that recommend E-DEAL CRM
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| Select CRM |
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Europe |
SelectCRM compares all leading CRM software suppliers in France online, using the most important criteria.
So you can quickly and easily select the most suitable CRM systems for your organization!
As a supplementary service a smart CRM software documentation pack can be requested completely free of charge, containing detailed documentation on your selected CRM software applications. In this CRM software information pack you will also find free articles, magazines and a book all about CRM software.
Select CRM: compare crm software
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