CRM (Customer Relationship Management) aims at
maintaining harmonious relations between a company and its customers. With this kind of commercial relationships, a
company builds its customers' loyalty by offering an unrivaled service quality. The image that is most
used to represent this is that of a small shop and its customers. The customers' fidelity serves them, as the shopowner
knows their habits, and is able to anticipate them (for example, a wine-seller keeps you one these bottles you like
so much).
E-DEAL conceives CRM software
as a necesary tool for most companies. Consequently, we believe it is important to make possible the deployment of your CRM
solution in just a few weeks, to make it available very quickly.
In a CRM tool, the information entered depends on you. However, with E-DEAL CRM, the application's look also depends
on you ! E-DEAL CRM's Web interface makes E-DEAL's CRM solution
intuitive and simple. Training is quicker, and you can get started using E-DEAL CRM almost immediately.
Studies show that running E-DEAL CRM costs about 20% of of what it takes to run a CRM
solution in client-server Windows® mode.
No software has to be deployed on end-user workstations. This guarantees great simplicity during the installation
and during system updates.
Learn more :
CRM suite,
CRM solution
