E-DEAL conceives CRM software
as a necesary tool for most companies. Consequently, we believe it is important to make possible the deployment of your CRM
solution in just a few weeks, to make it available very quickly.
CRM (Customer Relationship Management) aims at keeping relations between a company and its customers harmonious
and efficient. With good relations, your company makes sure the customers stay customers as they find a great quality
of service with you.
For important businesses, putting such a policy in place often requires implementing a CRM software solution. The
goal is to make each interaction between the company and the customer profitable. This, at all stages of commercial
interaction : prospection, sales, post-sales.
Our software suite covers all CRM problematics :
- Marketing (ex : proviing marketing professionals with targeting tools, marketing campaign management tools) ;
- Sales (ex : providing the sales teams with tools to manage contacts, opportunities, requests) ;
- Post-sales, customer service (ex : providing the customer service with tools to manage complaints, service requests).
In a CRM tool, you are responsible for the information inside the application. However, with E-DEAL CRM, you also manage its
look ! E-DEAL CRM's Web interface makes E-DEAL's CRM solution
intuitive and simple. Training is quicker, and you can get started using E-DEAL CRM almost immediately.
Studies show that running E-DEAL CRM costs about 20% of of what it costs to run a
CRM solution in client-server Windows® mode.
No software has to be deployed on end-user workstations. This guarantees great simplicity during the installation
and during system updates.
Learn more :
call center software,
salesforce management software
