In just a few years, the emergence of the Internet and other new technologies has enabled
companies to evolve from mass marketing to relational marketing, also called personalized marketing.
But technology alone isn't enough : companies want to stay focused on their customers and to create with each one of them a one-to-one relationship. To do so, companies have to focus on mass personalization processes : implementing a real Customer-oriented Information System is strategicaly important.
As no complete, unified solution was available, most companies are equipped with multiple databases that do not communicate. This prevented the emergence of a unified "customer policy" and has made marketing processes more complicated.
No unified CRM solution was available on the market. We devloped one thanks to the skill and expertise of our whole team. Our solution was developed based on 3 fundamental values : Technology, Simplicity and Openness.
Day after day, E-DEAL employees and partners are dedicated to using the most cutting-edge technologies to provide you with efficient and up-to-date tools.
Therefore, if you are trying to establish and maintain perfect customer relationships, you came to the right place.
Welcome,