Customer relationship management : customer relationship management for major accounts and SMBslient pour PME et grands comptes.

E-DEAL CRM - Homepage

Detailed info on E-DEAL CRM Software : An open and innovative Customer Relationship Management solution.

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CRM Terminology

CRM in ASP mode

Contact management solution

Customer relationship management tool

Business Cases

Banking-Finance


CACEIS		December 3, 2007
E-DEAL CRM is a flexible, powerful and adpatable tool. CACEIS esaily integrated E-DEAL CRM in its commercial organization. Read the client's testimony Download the client's testimony (PDF format) - 43 Ko


LEASECOM		December 19, 2005
E-DEAL CRM is the main element of our commercial information system. Read the client's testimony Download the client's testimony (PDF format) - 51 Ko

Health


STALLERGENES		January 9, 2006
Thanks to E-DEAL CRM, our contact center now handles hundreds of calls daily along with our insurance-quality plan. Read the client's testimony Download the client's testimony (PDF format) - 39 Ko


COLOPLAST		January 3, 2003
Our itinerant representatives are now able to simply exchange data with the headquarters. Read the client's testimony Download the client's testimony (PDF format) - 44 Ko

Industry


TRELLEBORG		May 15, 2008
We chose E-DEAL CRM because of its multilingualism capabilities and the ease in which it integrates seamlessly in a heterogeneous environment Read the client's testimony Download the client's testimony (PDF format) - 52 Ko


CAE GROUP		March 16, 2006
E-DEAL understood our needs, delivered the product on time, as the project was ready in less than 3 months. The product's intuitive ergonomics made it easy to integrate it into our IT environment. Read the client's testimony Download the client's testimony (PDF format) - 32 Ko

Insurance


AIG VIE		July 16, 2008
With E-DEAL CRM, our 30 000 distributors are identified, and segmented. The market is fully under control! Read the client's testimony Download the client's testimony (PDF format) - 47 Ko

Mass Retail


GEANT CASINO		December 15, 2006
E-DEAL CRM led to gains in productivity on all levels. New fidelity card users were totally satisfied, and E-DEAL CRM met with great success. Read the client's testimony Download the client's testimony (PDF format) - 35 Ko

Media-Communication


ARTE		February 27, 2006
Maintaining stability while gaining efficiency. Read the client's testimony Download the client's testimony (PDF format) - 34 Ko


TF1 ADVERTISING		February 16, 2004
E-DEAL CRM is the only available application that met all of our needs. Read the client's testimony Download the client's testimony (PDF format) - 34 Ko

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