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| The "Twister" method |
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As shown by a Gartner Group study, almost 40% of commercial tool implementation projects never meet
the initially set goals.
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The result of 10 years of experience, conceived and developed an original software
development methodthat guarantees our collaborators' skill and experience. As a result, almost all of our
missions have been successful. Main concepts :
Process Analysis
Anayzing the company's client processes is a necesary step. ALl companies manage
customers, contacts, operations, offers, commands. THe real difference is not what companies manage,
but how. Once the processes have been analyzed, we are ensured the Client Information System is well
integrated inside the company's Information System and using the toolbecomes simple and intuitive as it
follows or improves the current organization.
Collaboration
In the field of commercial computing, lthe classic project follow-up methods are
not up-to-date anymore. It is no longer acceptable to specify an application, tod evelop it, to customize
it and to install it on users' computers. From the initial process analysis to the final application,
through the stage of the proof of concept and of the prototype application, the project is managed in
collaboration with the project managers and with the users.
Interactivity
Implementing groupwork tools to follow the project enable all of the project's
collaborators to react quickly and directly through all of the project's stages.
Progressivity
Implementing customer relationship management software is a progressive project.
Our method is iterative, which enables us to always meet the company's requirement, while at the same
time respecting human and technical constraints.
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