This tool isn't aiming at replacing a real customer relationship audit
by specialized consulting firms, but to help you define basic axes on which to base your CRM project.
Questions are organized in 7 main topics, and cover all the field of customer relationship
management. All might not correspond to your company : just skip useless questions.
Answering this short questionnaire takes about 20 minutes. If yur computer manages cookies,
you can stop at any time, and then resume the questionnaire alter from wher eyou left it.
Once done, you'll receive an e-mail containing a brief summary of your customer relationship
needs. Within 24 hours, a more detailed version will be sent to you, after one of our experts
analyzed it in more detail.
