At the end of year 2006, we gathered advice from many mobility experts and from companies who had take implemented mobile applications. As a result, we edited a Mobile CRM White Paper to summarize key elements during the implementation of a global mobile policy.
This White Paper was written on order to gather ideas from various sources, and to therefore regroup experience from a wide range of actors. To be constantly up-to-date, it keeps evolving through our CRM blog.
